About Us

 

 

✦ Pricing & Quality

Each piece is priced based on its condition, craftsmanship, brand, and rarity. As this is a curated collection of pre-loved and vintage items, most pieces have been previously worn and may show signs of wear unless marked otherwise. This may include minor flaws such as loose threads, light stains, or creasing on footwear. That said, every effort is made to accurately describe the condition of each item in its listing—transparency is a priority.

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✦ Returns & Exchanges

All sales are final. Due to the secondhand and costume nature of this shop, returns and refunds are not accepted. This policy helps protect the integrity of each item and ensures we avoid issues related to potential "wear and returns," shipping mishaps, and other risks.

If you’re unsure about a purchase, we highly encourage reaching out before placing your order. We’re happy to provide additional measurements, close-up photos (including any imperfections), or even a better look at the fabric. It’s always better to feel confident and excited about your purchase than to end up with something you don’t love.

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✦ Shipping & Handling

Domestic Shipping (U.S.):
Orders typically arrive within 7–10 business days, depending on payment processing.

International Shipping:
Please allow 7–14 business days, depending on your location and payment confirmation.

Kindly note that each item is prepped with care before shipment—this may include dry cleaning, laundering, ironing, or steaming. Shipping times may be affected by holidays or inclement weather, but rest assured, you’ll be kept informed every step of the way.

Have a question about a piece or your order? Reach out anytime via email or Instagram DM—we’re a small, independently run business, so you’ll always get a thoughtful, human reply.

📧 Email: SofiaSellsStuff@gmail.com
📸 Instagram: @SofiaNovaVintage